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FAQ

For any new products of customers, we will communicate with customers very professionally, listen to their opinions and give useful suggestions to ensure that a good product is made.

  • Q. 1. How soon can we get a reply after we send you an inquiry?

    We will reply to you within 24 hours after receiving the inquiry on working days.

  • Q. 2. Are you a direct manufacturer or a trading company?

    We are a direct manufacturer, we have our own international trade department, and we produce and sell ourselves.

  • Q. 3. What products can you provide?

    The company specializes in the production and sales of all kinds of cleansing soft wipes, baby wipes, disinfection wipes, makeup remover wipes, ladies wipes, pet wipes, adult care wipes, hotel wipes, car wipes and kitchen wipes And other kinds of wet wipes products.

  • Q. 4. Can you make customized products?

    We focus on self-made products, generally export as OEM, and occasionally make customized products, and develop and produce products based on drawings or samples provided by customers.

  • Q. 5. What certificates do you have?

    The company has passed ISO9000, GMP, FSC, FDA, EPA and other certificates, laying a solid foundation for the production of wet wipes, a product with high hygiene standards.

  • Q. 6. What is the production capacity of your company?

    The company currently has 6 production lines for multi-chip, single-chip, and barreled wet wipes, with an annual output value of 50 million yuan.

  • Q. 7. How does your company guarantee product quality?

    The company has standardized 100,000-level fully enclosed sterile purification production workshops, first-class production testing equipment and production research and development laboratories, as well as a group of high-quality wet wipes professional sanitary technicians and new product research and development technical teams.

  • Q. 8. What is the payment method?

    When quoting, we will confirm the transaction method with you.

  • Q. 9. How to deliver goods to customers?

    Usually we ship by sea, because we are very convenient to export by sea in Shaoxing and Ningbo Port. Of course, if the customer’s cargo is urgent, we can also transport it by air. Xiaoshan Airport and Shanghai International Airport are very close to us.

  • Q. 10. Where are your goods mainly exported to?

    Our customers are mainly from Europe, America, North America, Australia, Southeast Asia and other countries.

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